Alhamdullillah my experience with Aleman Groups was great and I would use them again if I would get the chance to go for Hajj again. Starting at the airport, their... read more staff were waiting for us as they promised and facilitated our transportation and settling into our rooms. The hotels they picked were very close to the Al-Haram in Madinah and in Mecca. This made it a lot easier to focus and maximize our efforts on performing Salah and Zikr. In Mina, the camp was 5 – 10 minutes walking distance from Jamarat which is the major difference between any Hajj packages. They also got us golf carts to transport us across tunnels that Saudi Arabia authorities blocked for any traffic which was very helpful for elders and handicapped. The scholars (Sheikhs) they hired to give us short talks after every Salah were so great and their talks were very touching. They were also available to answer any question for the most of the day. Once we finished Manasek and were bound to go to Jeddah to stay out final 3 days there until we get out return flight, they made a great efforts to find another 5-star hotel in Mecca to extend our stay closer to Al-Haram. As expected we were faced with many things that went against the plan. For example, the buses that we were supposed to take from Madinah to Mecca were held by Saudi Arabian authorities. They made every possible effort to resolve the issue and were able to make it to Mecca despite 4 hours delay which many said that we were lucky to have only 4-hours delay. In Mina and due to severe thunderstorm, some of the tents got flooded and some beds got soaked with water. They were able to get dry beds and replace the wet once before sleeping time and they staff carried those beds over their shoulders for 3 kilos as roads were blocked by Saudi authorities and did not allow any truck to transport these beds. I was truly impressed with their actions to make sure that everyone sleeps on dry bed that day. Overall, I was truly very impressed how Aleman staff, especially Hajj Wahid, tried their best to make it as easy as they can to make us focus on performing Manasek and to make our Hajj experience memorable for the rest of our life. My only recommendation to Aleman Groups is to use the WhatsApp that they setup for communications more and not just depend on announcement after each Salah and to provide more updates especially when delays or unexpected events happen.